Frequently Asked Questions
What is your return policy?
We offer a 30-day return policy on all items. Products must be unused and in original packaging. Once we receive your return, refunds are processed within 5-7 business days. For more details, please visit our return policy page.
How long does shipping take?
Standard shipping typically takes 5-7 business days. Express shipping is available for 2-3 business day delivery. Shipping times are calculated from the date your order is processed, not from the date of purchase. Orders are processed Monday through Friday.
Do you offer international shipping?
Yes, we ship to most countries worldwide! International shipping times vary by location, typically ranging from 10-21 business days. International orders may be subject to customs duties and taxes. Please note that we are not responsible for any customs fees or delays caused by customs clearance.
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website. If you don't receive a tracking email, please check your spam folder or contact our customer service team for assistance.